Bag Storage Facility

Our bag policy

Please consider whether you need to bring a bag to The O2.

We do not allow large bags into the arena for security reasons.

You will be permitted to take small bags and handbags in with you.  One bag is allowed per person.

We class small bags as no larger than A4 size or standard handbags.

Backpacks, travel cases, laptop bags and large tote bags are NOT permitted inside the arena.

If you need to bring a large bag with you, you will need to leave it at our bag storage facility just outside the main entrance to The O2 at a cost of £10 per bag.

All bags will be searched and screened before being accepted into the bag storage facility.

Bag storage closes 60 minutes after the end of the event.

There are also certain items that are not allowed into The O2 arena. These include: food, drink, liquids. (For further information please visit the "Security Page" and the "Terms and Conditions" page 

If you have been shopping in ICON:

• If you have bought items that cannot be taken into the arena because they are restricted items these can be left at ICON bag drop for free. Typically these items will come from:
  • Hotel Chocolat
  • Indulge Fragrances
  • Lindt
  • The Body Shop
  • The Cosmetics Company Store
  • Whittard
• If you’ve have done lots of shopping in ICON and the bags are too large to be taken into arena these can be dropped at ICON bag drop for £5 and collected as you leave
• You can leave larger bags / personal bags at our bag storage facility just outside the main entrance, at a cost of £10 per bag.  All bags will be searched and screened before being accepted into the bag storage facility.

The bag storage closes 60 minutes after the event finishes. We won’t hold your items overnight, so you must pick them up before the facility closes. Opening times are Monday to Friday 12:00hrs to 60mins after event finishes. Saturday, Sunday and Bank Holidays 16:30hrs to 60 mins after event finishes.

(Times may change without notice - depending on the events happening at The O2)