Metallica

The O2 Supervisor -

Please note: The below is for information purposes only and subject to change without notice. All timings are approximate. 

Show Dates 

Sunday 22nd October 2017 and Tuesday 24th October 2017

Show Timings

These are still TBC, however in general venue doors open at 18:30 Monday-Saturday and 18:00 on Sundays. Events usually end at approximately 22:30-23:00.

Ticket Information

The band want to make sure tickets go to fans, as such you will need to bring your payment card and valid photo ID matching the name on your tickets to guarantee entry to the event.

Can I bring a camera?

Yes. Small personal cameras are fine for each show at The O2. We ask that you turn off the flash so as not to distract the performers or other guests. Larger SLR type cameras are not permitted into the venue unfortunately. This is at the request of the event promoter. For cameras that look similar to SLR cameras, the staff on the entrances must use their discretion, and your camera may be held at the entrance until the end of the show if it is not allowed to come in. It will be looked after safely for you and you will be given a ticket so you can collect it.

Can I take any food or drink into the arena?

Food and drink bought outside The O2 arena can’t be taken into the arena. Please call 020 8463 2000 or email us at customerservices@theo2.co.uk if you need to bring food or drink with you for medical or religious reasons. Don't worry, anything we take is recycled appropriately.

You can ask at any bar for tap water and this is complimentary.

Is there a standing cloakroom at The O2?

The cloakroom can be found once you've entered the arena at entrance E.

Coats cost £3 and Bags cost £5. You will need to pay by credit or debit card only. The cloakroom will close 30 minutes after the end of the show.

Any items not collected after the show will be kept for a maximum of 7 days.

Please note: There is limited capacity and once we have reached capacity the cloakroom will close. The cloakroom can only be used by fans with a general admission standing ticket.

ALL ITEMS ARE LEFT AT YOUR OWN DISCRETION 

Is there anywhere to leave large items at The O2?

There is indeed Please click here for more info

Can I bring a banner/poster?

Posters/banners should be no bigger than A3 size and not contain anything that displays inflammatory or offensive wording.

Large flags, drapes or larger than A3 banners are not permitted.

Are there any age restrictions for The O2 arena?

Children under 15 must be accompanied by an adult aged 18 or over. Children under 16 cannot enter the standing area.

Entrance Procedure

Q: What security measures will I have to go through before entering the arena?

All arena guests will be subject to a security search.  Please do not arrive carrying any of the restricted items which can be found here 

Q: Can I take my bag into the arena?

Only small handbags or small laptop bags will be allowed into the arena.  Please do not bring any larger bags to The O2. 

Q: What items do I need to give to security before walking through the search arches?

Items such as phone, cameras, bags, keys, coins should be placed into the tray provided. Our team will be on hand to assist if needed

Q: I’m pregnant/have heart condition/pacemaker, is the search arch safe?

Yes – completely.

Q: How long will these security measures add on to my entry time? 

Hopefully not too much more time. But please do allow plenty of time to get through security and into the arena to find your seat and get comfortable.

Q: What happens if I don’t want to be searched? 

Search is a condition of entry and guests will only be permitted entry after search.

 

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