You can only get a refund if the show is cancelled or re-scheduled. Contact your ticket agent if you have questions. Call AXS on 0844 824 4824 if you booked through our website.
Articles in this section
- Can I sell my Accessible Tickets ?
- How to view tickets on The O2 venue app
- I can't see my tickets in the app?
- Can I contact the buyer directly?
- How will I know if my purchase was successful?
- What if the event is sold out of standard tickets?
- I am struggling to purchase resale tickets – the system keeps blocking my purchase?
- How do I buy a ticket from AXS Official Resale?
- I bought my ticket from another ticketing provider; will I still be able to sell it on AXS Official Resale?
- Why is there a 10% cap?