Barclays ATP World Tour Finals 2016

Customer Service Manager -

Event Tickets

You can purchase tickets for the event here: www.bit.ly/ATP2017

Event Timings

Please note: All timings are approximate and subject to change without notice.

Security

Everyone entering The O2 arena will need to clear enhanced security checks. Visitors will be screened through security arches and bags will be searched as usual. These security arches pose no threat to those with pacemakers or pregnant women. Please also note that no food or drink is allowed into the arena, with the exception of food for babies, for specific medical needs or religious reasons. For advice or to request food to be taken in please call our contact centre via customerservices@theo2.co.uk.

Schedule of Play

More information can be found here - http://www.barclaysatpworldtourfinals.com/en/schedule

Box Office opening hours

Our on site box office is open daily from 9am - 9pm. Please remember to print your e-tickets before you leave home!

Merchandise

The main ATP merchandise stand just inside the main entrance to The O2 opens daily at 10.30am.

Restaurants & Bars

Garfunkel's, All Bar One and Starbucks will be opening at 8am during ATP. More information on our restaurants and bars can be found here - http://bit.ly/1DBJzRQ

Cameras

Small personal cameras and phones are fine for each show at The O2. We ask that you turn off the flash so as not to distract the performers or other guests. Larger SLR type cameras are not permitted into the venue unfortunately. This is at the request of the event promoter. For cameras that look similar to SLR cameras, the staff on the entrances must use their discretion, and your camera may be held at the entrance until the end of the show if it is not allowed to come in. It will be looked after safely for you and you will be given a ticket so you can collect it.

Selfie Sticks

We all LOVE a selfie! However, selfie sticks are not permitted at any venue at The O2.

Posters

Posters should be no bigger than A3 size and not contain anything that displays inflammatory or offensive wording. Posters can contain battery operated lights. Large flags, drapes or larger than A3 banners are not permitted. Please note - All posters will be checked upon entering the arena.

Age Restrictions

Children aged 14 and under must be accompanied by an adult aged 18+

Can I take food and drink into the arena?

Food and drink including sweets bought outside The O2 arena can’t be taken into arena. Please call 020 8463 2000 or email us at customerservices@theo2.co.uk if you need to bring food or drink with you for medical or religious reasons.

You can ask at any bar, for tap water and this is complimentary.

Are there any lockers/cloakrooms at The O2?

A new bag policy is in place for this year’s ATP finals. It’s part of the enhanced security measures for all major sporting events and means that you can only take small bags into the arena with you.

Only handbags and other small bags (no larger than 35cm x 40cm x 19cm) will be allowed into the arena.

You can leave larger bags at our bag storage facility in Car park 1, at a cost of £10 per bag. You can buy your tickets for this at The O2 Car Parking Office on the day. All bags will be searched and screened before being accepted into the bag storage facility.

Bag storage closes 30 minutes after the end of the last evening match. We won’t hold your items overnight, so you must pick them up before the facility closes. Any profits from tickets will be donated to charity.

 A detailed venue map can be downloaded and printed here - 

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