During the current situation, our phone lines are closed.
Should you need further help - please chat to the team via email or

Here are some useful contact numbers if you need to get in touch with us.

For ticket sales:

Call AXS on 0844 856 0202 for general tickets

For Accessible ticket sales and enquiries:

Call the Access team on 020 8463 3359 for sales or questions or email access@theo2.co.uk (we can't sell tickets via email but can answer questions you may have)

For BSL Interpreting service from SignVideo – click here (available 9am-6pm Mon-Fri) To see how this service works click here

For Customer Services:

Give the team a call on 020 8463 2000 (if you can't find the number you need, this team will be able to help with most things)

For Lost Property:

For items left in The O2 arena please call 0208 463 2030 or email lostproperty@theo2.co.uk after midday.

For items left in Indigo at The O2 please call 0208 463 2700 or email enquiries@theindigo2.com

For items left in ICON or one of the VIP areas please email reception@theo2.co.uk 

For items left in one of the restaurants or bars on the Entertainment Avenue please call them directly.

For items left in Cineworld please call them on 0844 815 7747

To Hire A Venue:

For The O2 Arena/Building Six/Green Room: Call 020 8463 2149 or  Email: sales@theo2.co.uk

For indigo At The O2: Call 020 8463 2700 or Email: bookings@indigoattheo2.co.uk

If you are looking for our friends at O2:
(for mobile phones, mobile broadband, sims etc) you can reach them by the following means:

Website: http://www.o2.co.uk/contactus

If you are on a Pay Monthly Contract:
From your O2 mobile just dial 202
From a landline 0344 8090202

If you are a Pay and Go Customer:
From your O2 mobile 4445 (25p per call)
From a landline 0344 8090222