What happens if I can’t find my e-ticket? Toni 26 October 2022 13:20 Updated Follow Don’t worry, email firstname.lastname@example.org with the date and time and/or order number of your climb and your tickets can be resent. Related articles How do I get to Up at The O2? What happens if I'm late? When should I arrive for my climb? I’ve got a fear of heights. Can I still climb? Do I need to book in advance? Comments 0 comments Article is closed for comments.