What happens if I'm late? Toni 17 May 2022 16:47 Updated Follow We’ll do our best but we can’t always check in late arrivals. Unfortunately we can't give refunds or reschedule your climb. Related articles When should I arrive for my climb? I’ve got a fear of heights. Can I still climb? How long does the climb last? How do I get to Up at The O2? How many people are in each group? Comments 0 comments Article is closed for comments.