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Whilst you're with us

Cloakroom? Selfie-Sticks? Ear Plugs? All the answers to questions about your time with us are here.

Event Information

  • Can I take my bag into the arena?
  • When do shows usually start and finish?
  • Can I go out for a cigarette?
  • When does merch get uploaded to the app?
  • Can I return or exchange my product after the event?
  • Do you take credit cards?
See all 51 articles

Help Whilst At The O2

  • My/my child’s hearing is sensitive. Can I get ear defenders/ear plugs?
  • Access to accessible toilets
  • What should I do if I need assistance whist visiting The O2?

Food & Drink At The O2

  • Can we eat at The O2?
  • Are there any places to eat and drink once inside the arena?

Do More At The O2

  • Can I be dropped off at the VIP loop via Meridian Gate?
  • Can I pre-book Valet parking?
  • Can I watch TV in the Suite?
  • Does my child need a Suite ticket?
  • Can I buy merchandise from Suite Level?
  • Can I access the American Express Lounge with my Suite ticket?
See all 41 articles
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