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  2. Before you arrive

Before you arrive

All the information you may need to know before arriving at The O2!

Want a ticket and need some help?

  • How To Book Accessible Tickets Online
  • I heard an act I like is playing at The O2, but I can’t find any details.
  • What events are coming up at The O2?
  • Can I reserve tickets for events at The O2?
  • Do you offer discounts for group visits?
  • Should I buy tickets from an unoffical website?
See all 28 articles

Have a Ticket and need some help?

  • How to view tickets on The O2 venue app
  • I can't see my tickets in the app?
  • Can we choose which events we want to go to?
  • Can I contact the buyer directly?
  • How will I know if my purchase was successful?
  • What if the event is sold out of standard tickets?
See all 57 articles

Getting To The O2

  • How do I find out the timings to a show?
  • Why does it take so long to get out of the car parks?
  • Why Is Parking So Expensive?
  • Almost everything you might need to know about parking at The O2
  • Dropping someone off at The O2 and collecting them?
  • Getting the Thames Clipper here?
See all 13 articles

Venue Information

  • Can I buy merchandise with cash?
  • Can I still use cash in the restaurants and bars outside the arena?
  • Are there any other ways to pay?
  • Why is The O2 arena going cashless?
  • Where can I find out about access at The O2 arena?
  • Do I have an allocated standing space?
See all 53 articles
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