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  3. Event Information

Event Information

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  • Can I take my bag into the arena?
  • When do shows usually start and finish?
  • Can I go out for a cigarette?
  • When does merch get uploaded to the app?
  • Can I return or exchange my product after the event?
  • Do you take credit cards?
  • Can I buy merchandise online?
  • Can I buy merchandise after the show?
  • Are there merchandise outlets in The O2?
  • Why can’t I buy a mug or cd before the show?
  • Why is the merchandise so expensive?
  • Where can I park if I'm going to Up at The O2?
  • Can I use the flash on my camera?
  • Halloween Costumes
  • Can I bring a portable smartphone charger?
  • Do you have a Standing Cloakroom?
  • Can I bring a selfie stick?
  • Do you have a place I can keep my medicine refrigerated during the show?
  • Do you provide a clean power supply needed for my medical equipment?
  • Do you have a changing places facility within the venue?
  • Can I bring my assistance dog with me?
  • Are there any payphones?
  • Do you have Wi-Fi?
  • Where do I need to go to enter the arena?
  • How far are the car parks?
  • Where can I get a Safe Child Wristband from?
  • Can I get ear defenders/ear plugs?
  • I have booked general admission standing tickets but my access needs have now changed?
  • Can I stand up and dance?
  • Are there any seats with an restricted view?
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