Have a Ticket and need some help?
- Accepted forms of ID
- What to do when the seats you've booked are no longer suitable?
- I haven't got my confirmation
- What Is Flash Mobile Delivery?
- Adverse Weather
- Cancelled/Postponed Events - What Happens?
- Posting pictures of your ticktes
- Events that require ID with your tickets
- Bag Storage Facility
- Can I amend tickets I have purchased for Up At The O2?
- Will I get a good view from floor seats?
- Can I collect tickets for someone else?
- How do I get a refund or exchange?
- Does The O2 take returned tickets?
- I haven't received my tickets…
- When will I get the tickets I bought over the phone /online?
- When can I collect my tickets from the box office?
- I bought tickets in a pre-sale and now better ones are available. Can I swap them?
- Can I up-grade my ticket?
- What does “best available” mean?
- Who are registered ticket agents?
- What are booking fees?
- What is a Ticketless (credit card entry) event?
- Since booking my tickets my access requirements have changed?